Shipping policy
Shipping Policy
Sarastea ships orders within Finland and internationally.
Shipping within Finland
Standard Shipping – €7.00
Estimated delivery time: 5–8 business days.
Express Shipping – €10.00
Estimated delivery time: 3–5 business days.
Free Standard Shipping on orders over €130.
Orders are processed as quickly as possible. Once your order has been shipped, you will receive shipping or tracking information if tracking is included in the selected delivery method.
Delivery times are estimates and may be affected by postal delays, busy delivery periods or other circumstances outside Sarastea’s reasonable control.
International Shipping
Sarastea ships internationally to available destinations.
Shipping costs and estimated delivery times are shown at checkout based on the destination country and selected delivery method.
Orders delivered outside the European Union may be subject to customs duties, taxes or other import charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the amount paid to Sarastea and are the responsibility of the customer.
Delivery Information
Customers are responsible for providing a correct and complete delivery address when placing an order.
If you notice an error in your delivery information, please contact us as soon as possible at sarahsepponen@gmail.com.
Returns
Information about returns, cancellations and refunds can be found in our Return & Refund Policy.
Return and cancellation requests can also be submitted through our customer account portal:
https://shopify.com/110041432455/account
Contact
Sarastea
Business ID: 3630778-4
Rintamäentie 36
63350 Sulkavankylä
Finland
Email: sarahsepponen@gmail.com
Phone: +358 45 855 3444
Call charges are based on your operator’s standard rates.